Lettingsaway Reviews
CASA da ROSINHA ALOJAMENTO LOCAL IS A SCAM!! Property
Booked an accommodation from this website in portugal
PROPERTY NAME : CASA da ROSINHA ALOJAMENTO LOCAL
Everything was good LETTINGSAWAY provided us the booking with the good price.
Things changed when i reached there my first impression for the property was not good.
Property only look good in the PHOTOS as surely they are PHOTOSHOPPED. Reality is something else This place was not maintained. Flickering lights, broken tiles and marble.
STAIN ON BEDSHEET, Definitely not what expected for the price i paid.
Mr. T. D. The HOST there i CONTACTED him for the issue, he sound very rude. I decided to CHANGE PROPERTY . Got in touch with the customer support of lettingsaway
They helped in changing the accommodation.
CASA da ROSINHA ALOJAMENTO LOCAL IS A SCAM!! Property
My booking date was 16/09/24
Also if you dont believe me do check the profile reviews of this property
Link: https://lettingsaway.com/properties/casa-da-rosinha-al/?guest_no_prop=0&adults_fvalue=0&childs_fvalue=0&infants_fvalue=0
Response from Lettingsaway
Dear Guest,
Thank you for sharing your experience with us. We take all feedback very seriously, as it helps us ensure the highest quality for our guests.
Firstly, we are glad that you found the booking process smooth and that our customer support team was able to assist you in changing accommodations when you encountered issues.
Regarding your stay at CASA da ROSINHA ALOJAMENTO LOCAL, we regret to hear that the property did not meet your expectations. We work closely with property owners to ensure that the descriptions and images accurately reflect the condition of the accommodations. However, your comments about the property being poorly maintained, including the flickering lights and cleanliness issues, have been noted. We will investigate these concerns thoroughly and work with the property owner to address them.
As for your interaction with the host, we sincerely apologize if the communication was not up to the professional standard we expect from our partners. This is not the experience we strive to provide our guests, and we will be following up with the host regarding their behavior to ensure improvements are made.
We appreciate your patience and understanding, and once again, we’re glad that our team was able to assist you promptly. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Best regards,
Team Lettingsaway
less cost service
For the property owner like me it is a good opportunity to have guest in a less cost
Well-Matched Guests
LettingsAway does a fantastic job of matching the right guests to my property. I have had wonderful experiences with the guests who book through this platform. They are always respectful, clean, and appreciate the amenities I provide
LettingsAway offers great flexibility for owners.
LettingsAway offers great flexibility for owners. I can easily block dates when needed and manage my property’s availability effortlessly. It’s the perfect platform for owners who want control over their listings.
Reliable and Trustworthy Platform
I have been using LettingsAway for over a year, and it has proven to be a reliable and trustworthy platform. The reservations keep coming, and the guest quality is top-notch. I’m looking forward to many more successful bookings
LettingsAway offers a fantastic range of properties for all budgets
LettingsAway offers a fantastic range of properties for all budgets. We found a beautiful villa that was perfect for our family vacation. The reservation process was quick, and we appreciated the secure payment options.
Easy and Reliable
I was a bit skeptical at first, but booking with LettingsAway was simple and reliable. The property was exactly as shown, and everything went smoothly. Highly recommended!
experience was fantastic!
We had some questions about our reservation, and the LettingsAway team was quick to respond and super helpful. They even went the extra mile to provide us with local recommendations. The whole experience was fantastic!
Hassle-Free Cancellations and Modifications
I had to change my booking dates, and LettingsAway made the process easy. They handled the modification quickly and without any hassle. The customer support was outstanding throughout the whole process
Professional and Efficient Service
Booking through LettingsAway was a very professional experience. From the initial search to the final confirmation, everything was handled efficiently. The property owner was in touch within hours of booking. Highly recommend this platform!