Lettingsaway Privacy Policy

Your privacy is of utmost importance to us at Lettingsaway. This privacy policy details how we collect, use, disclose, and protect your personal information when you engage with our services. We are committed to maintaining your trust and ensuring that your data is handled securely and transparently.

1. Collection of Personal Information

We collect various types of personal information to enhance your experience and ensure the effective operation of our services. The types of information we collect include:

• Contact Information:

  • Name: For personalized communication and account creation.
  • Email Address: To send booking confirmations, updates, and promotional offers.
  • Phone Number: For customer support and urgent communications.
  • Mailing Address: To verify your identity and, if applicable, for billing and delivery purposes.

• Payment Information:

  • Credit/Debit Card Details: To process payments securely. (
  • Billing Address: For payment verification and invoicing.
  • Transaction History: To manage your bookings and provide customer support.

• Booking Details:

  • Accommodation Preferences: To tailor our offerings to your needs.
  • Travel Dates: For booking confirmations and itinerary management.
  • Special Requests: To ensure we meet your specific requirements.

• Account Information:

  • Username and Password: To provide secure access to your account.
  • Profile Preferences: To personalize your user experience.
  • Wish Lists: To help you save and share preferred accommodations.

• Technical Information:

  • IP Address: To understand your location and enhance security.
  • Browser Type: To optimize the website’s functionality.
  • Device Information: To improve compatibility and user experience.
  • Cookies and Tracking Data: To remember your preferences and analyze website usage.

2. Use of Personal Information

We use your personal information to provide and improve our services, as well as to communicate with you effectively. Our uses include:

• Booking Management:

  • Processing and confirming your reservations.
  • Sending you booking-related notifications and updates.

• Customer Support:

  • Assisting with inquiries, troubleshooting issues, and providing tailored support.
  • Following up on your satisfaction and feedback.

• Personalization:

  • Customizing your experience based on your preferences and past interactions.
  • Recommending accommodations and services that match your interests.

• Marketing and Promotions:

  • Sending you newsletters, offers, and promotions tailored to your preferences.
  • Providing information on new features, services, and events.

• Legal Compliance:

  • Ensuring compliance with legal obligations, such as tax and regulatory requirements.
  • Assisting with fraud prevention and risk management.

3. Disclosure of Personal Information

Your personal information is shared only when necessary and in accordance with this policy:

• Service Providers:

  • We may share your data with third-party service providers who assist with payment processing, customer support, and marketing. These providers are bound by strict confidentiality agreements and are only permitted to use your information for the purposes we specify.

• Legal Obligations:

  • We may disclose your information to law enforcement, government agencies, or regulatory bodies if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights.

• Business Transfers:

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

• With Your Consent:

  • We may share your information with third parties if you have given your explicit consent to do so.

4. Security of Personal Information

We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure:

• Data Encryption:

  • All sensitive data, including payment information, is encrypted during transmission and storage using industry-standard encryption protocols.

• Access Controls:

  • Access to your personal information is restricted to authorized personnel who require it to perform their duties. We regularly review our security practices to ensure your data is protected.

• Regular Audits:

  • We conduct regular security audits and vulnerability assessments to safeguard our systems against potential threats.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

• Types of Cookies:

  • Essential Cookies: Required for the website’s functionality, such as logging in and accessing secure areas.
  • Performance Cookies: Collect information on how you use our website, helping us improve functionality.
  • Functionality Cookies: Remember your preferences and personalize your experience.
  • Targeting Cookies: Track your browsing habits to deliver relevant advertisements.

• Your Choices:

  • You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us:

• External Sites:
  • We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are intended for users aged 18 and above:

• Underage Users:
  • We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently gathered such information, we will take steps to delete it promptly.

8. Your Rights and Choices

You have the right to control your personal information and make informed choices:

• Access and Correction:

  • You can access and update your personal information at any time by logging into your account or contacting us.

• Data Portability:

  • You have the right to request a copy of your personal information in a structured, machine-readable format.

• Right to Erasure:

  • You may request the deletion of your personal information, subject to certain legal obligations.

• Opt-Out:

  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

9. Changes to this Privacy Policy

We may update this privacy policy to reflect changes in our practices or legal requirements:

• Policy Updates:

  • Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this policy periodically to stay informed of how we protect your information.

• Notification of Changes:

  • If we make significant changes to this policy, we will notify you via email or through a prominent notice on our website.

10. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this privacy policy, please do not hesitate to contact us:

• Email: support@lettingsaway.com

By using our services, you agree to the terms of this privacy policy. We are committed to protecting your privacy and providing a secure and transparent experience.